YL
Yandiswa L
1 reviews | Active since Jan 2012
02 Mar 2015, 09:41
Billing
I am highly annoyed with Vodacom for incorrectly billing me R899 for iPhone 6 plus which I took out for at R599 per month. When I call to enquire I have to hold on for a good 20 minutes. I tried my luck again this past Saturday only to be told I'm billed for an expired contract as well. Can someone rectify this. My reference number is S3-8xt21-inj2
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Vodacom's replyOfficial
02 Mar 2015, 11:38Hello Yands169,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Mar 2015, 11:38
Official
Hello Yands169,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,