Billiling Crisis!!

<p>Hi,</p> <p>I complained about Vodacom not so long ago during the month of January 2016, I was invoiced about R2700 and after complaining the amount was corrected to R585 which was reasonable because the contract is R550 a month. Now this has resurfaced again for February and R1014 bounced back from my account. I did not receive any invoice for February, I had to pay the penalty of an unpaid debit order from my bank which was later returned.</p> <p>I was assisted by a lady called Mody, and I'm sure that Data usage was within limit and didn't exceed. I had sms's to prove it. I later went to Vodacom(Vodaworld) around March were the limit for call & data usage was adjusted not to exceed R50 including the monthly subscription. Everything has been okay until I saw the invoice for July usage which is R1,367.49.</p> <p> </p> <p>I won't pay this amount until you contact me, I called your 082111 number on Monday, got different figures on your invoices as opposed to what was mailed to me(Including June). Even worse, your urgent promised to open a case for me and send the reference number via sms, still waiting until Jesus comes back!! I was told the other charge was for extra data usage, nonsense because we have a R50 limit. I always get a notification when data runs out(Depleted), why not this time?</p> <p> </p> <p>The line in question is ********** (Account number: I ********** -3) and I can be contacted on ********** and [Email Removed] further more, I've registered for itemized billing and haven't received anything!!</p>