RP
Riaan P

1 reviews | Active since May 2009

15 May 2017, 13:36

Bil**** incorrectly again

<p>I recently took up my upgrade with this terrible service provioder and regret this, They hav now bil**** me even thou i was due for an upgrade and waited till the full 24 months were up now i get a bill for more than i signed up for this is worst service i have received, and now looking to chnage, Together with my wife we pay Vodocom over R3000 per month and thihs is the service we receive</p>

0
Replies (2)
Vodacom
Vodacom's reply15 May 2017, 14:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 May 2017, 09:57
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused. You may also review your posting.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,