Billed twice & phone number deleted on the network

I am really upset with Vodacom. It has become my worst nightmare now.<br> <br> Yesterday my phone line was deleted on the network. I was told my number has been deactivated from the network & this can only be fixed in 2-5 working days. Now I cannot get or make any calls? How do I stay unreachable for that long?<br> <br> On the 4th vodacom deducted a debit order of R446.00 in my bank account. Today vodacom again deducted R446.00. What is going on here? Why do I have to deal with one inconvinience after the other? Is this how I should expect to be treated the entire contract period. This is totally unacceptable.<br> <br>