TV
Tanya V
1 reviews | Active since Jul 2011
31 Dec 2015, 21:53
Billed twice
My payment just came off, the same amount was debited twice from my account. I am currently on holiday and now I am stuck with no money as you billed me twice. Not only that, my bank will charge me for 2 debit orders. I need this rectified immediately, as I need my money. Very disappointing Vodacom
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Vodacom's replyOfficial
01 Jan 2016, 09:05Hello tanyav1215,
We were unable to make contact with you concerning the double debit. We do apologise for the inconvenience. We can assure you that the matter has been escalated as priority to our relevant department. We are aware of the problem and will notify you once it has been rectified. Thank You, Regards, Yunus
We were unable to make contact with you concerning the double debit. We do apologise for the inconvenience. We can assure you that the matter has been escalated as priority to our relevant department. We are aware of the problem and will notify you once it has been rectified. Thank You, Regards, Yunus
Best regards,
Vodacom's reply01 Jan 2016, 09:05
Official
Hello tanyav1215,
We were unable to make contact with you concerning the double debit. We do apologise for the inconvenience. We can assure you that the matter has been escalated as priority to our relevant department. We are aware of the problem and will notify you once it has been rectified. Thank You, Regards, Yunus
We were unable to make contact with you concerning the double debit. We do apologise for the inconvenience. We can assure you that the matter has been escalated as priority to our relevant department. We are aware of the problem and will notify you once it has been rectified. Thank You, Regards, Yunus
Best regards,