WB
Wayne B

1 reviews | Active since May 2015

26 May 2015, 10:00

Billed R2000 for content service,not subscribed to

Hello, I desperately need help before I commit ******!! I have a cell phone *** that I usuaully pay about R200 per month for. I have found out to my horror that over the last 5 months I have been I have been charged over R2000 for \Content Services"which I have not signed up for. I am appalled that a Company the size and stature of Vodacom would let these thieving *******s ***** from innocent people.<br> <br> I am going to cancel my debit order and am willing to go to court unless this money is refunded to me.<br> <br> Very sad that one has to go to this length but I will never ever use Vodacom again!<br> <br> Regards<br> <br> Wayne Bester """

0
Replies (1)
Vodacom
Vodacom's reply26 May 2015, 13:30
Official
Hello besterwayne,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website