NR
Nerisha R
1 reviews | Active since Jun 2009
09 Mar 2016, 08:38
BILLED R20/DAY FOR OPERA TELECOM
I have a data contract with Vodacom. For the last few months I was billed over R500 extra on the account. I cancelled the contract last month, and when I asked about the extra charges, I was told it was a subscription and they will cancel it. I received another bill this month that still includes Content Services. I have never subscribed to this. Being a data contract, the sim card was always only in the router, therefore I could not have accidently signed up for anything.<br> How can Vodacom allow external companies to charge my account?
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Replies (1)Vodacom's replyOfficial
09 Mar 2016, 09:00Hello NRamnath,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply09 Mar 2016, 09:00
Official
Hello NRamnath,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
