Billed & paid for phone that I shouldn't be billed for (AGAIN!)

This is getting ridiculous!

I loaded a ticket on the 10th Aug after receiving an invoice for the third time in a row, billing me for my previous phone. No one contacted me, after the "Vodacom Consumer Website Team" rep**** to my ticket loaded on the 10th Aug, neither on the ticket or via a phone call.

Because of this, the extra payment went off my account that shouldn't have.

Sort this out now, or I'll have to move my phone contract to a company that actually gives service.

I want the money paid back into my bank account and not credited to my cellphone account. This double payment need to be fixed now and no future statements must have this extra phone chrage. I'm tired of having to contact you month after month to sort out your mistake.

1st ticket: https://www.hellopeter.com/vodacom/reviews/billed-for-phone-that-is-no-longer-used-after-upgrade- ********** 2nd ticket: https://www.hellopeter.com/vodacom/reviews/still-being-billed-for-a-phone-that-i-shouldn-t-be-credit-for-previous-invoice-mistake-still-not-paid-back- ********** 3rd ticket (ignored): https://www.hellopeter.com/vodacom/reviews/once-again-billed-for-phone-that-i-shouldn-t-be-billed-for- **********