Billed over R5k AFTER closing my contract

After many years of being a Vodacom subscriber, both personally and through work, I moved to pre-paid 3 months ago, after doing this and after receiving my final balance AND checking with the store that I owed nothing further AND never missing a single payment via debit order I get an email invoice from these fools for over R5k. So, I try and f fix it and then this:<br> <br> After 2 weeks of speaking to over 20 people, 5 new reference numbers, 11 SMSs, 13 emails, 5 social media interactions and who knows how many countless IVR and cell centre transfers I am no closer to resolving my complaint... I'll tell you what is is a #slaaptiger Vodacom's attitude towards customer care - pass the buck turned into business process.<br> <br> I got an SMS today from them saying somebody called Phaffeliq Petersen had send me an email. I check the email out - sent 3 times mind you - and its the same email that started then entire problem. Then I try find the person and apparently nobody by that name exists. <br> <br> I have never missed a payment for anything in my entire life and now this bunch of buck passers are damaging my credit record... I doubt anybody will even respond to this and take responsibility...