1 reviews | Active since Jan 2015
Billed on closed account
I already booked a report on hello peter.<br> http://hellopeter.com/vodacom/complaints/getting-billed-on-closed-***<br> <br> This matter is not settled as yet! <br> <br> The account is still with MBD attorneys and they keep harassing me about this account.<br> <br> Liesl and Paseka from MBD are supposed to be handling the account and after not hearing from them for a while I get a call from MBDs call centre asking when I will pay and that the account has accrued interest.<br> <br> After telling the call centre that Liesle and Paseka are handling the account and they should call me it still did not happen (2 months later)<br> <br> With so many complaints on Hello Peter about accounts that are still being billed after the contracts are cancelled when will Vodacom WAKE UP and realize that there is something seriously wrong with either their staff or their programs!<br> <br> I really dont want a phone call from anyone from Vodacom unless they tell me that the account has been closed, because I have wasted enough of my time on the phone explaining the situation over and over again to one person or other.<br> <br> The last time I spoke to someone they told me the account does not exist anymore.<br> I want this SORTED!!!
I would like to apologise for the delay in resolving this matter.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
I would like to apologise for the delay in resolving this matter.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
