SK
Siphumelele K

1 reviews | Active since Jun 2015

22 Jun 2015, 11:49

Billed on cancelled Contract

I had a cellphone contract which was cancelled in Feb and today the 22/06/2015 i receive an invoice notifying me i have an outstanding amount of R178.59 and an sms which i wish to know for which month is this amount for and for what services is this. When i call to get clarification on *** i got transferred to 3 different agents telling me they can't help since it a prepared services and i cannot be assisted since there is no information on my account.

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2015, 11:02
Official
Hello Sphumealondwe,

Kindly be advised that this matter has been resolved telephonically.

Thank you

Vodacom social media team