SK
Siphumelele K
1 reviews | Active since Jun 2015
22 Jun 2015, 11:49
Billed on cancelled Contract
I had a cellphone contract which was cancelled in Feb and today the 22/06/2015 i receive an invoice notifying me i have an outstanding amount of R178.59 and an sms which i wish to know for which month is this amount for and for what services is this. When i call to get clarification on *** i got transferred to 3 different agents telling me they can't help since it a prepared services and i cannot be assisted since there is no information on my account.
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Replies (1)Vodacom's replyOfficial
10 Jul 2015, 11:02Hello Sphumealondwe,
Kindly be advised that this matter has been resolved telephonically.
Thank you
Vodacom social media team
Kindly be advised that this matter has been resolved telephonically.
Thank you
Vodacom social media team
Vodacom's reply10 Jul 2015, 11:02
Official
Hello Sphumealondwe,
Kindly be advised that this matter has been resolved telephonically.
Thank you
Vodacom social media team
Kindly be advised that this matter has been resolved telephonically.
Thank you
Vodacom social media team
