Item: Vodacom
Rating: 1
Author: Nyvrem D

Vodacom's replyOfficial

25 Feb 2018, 20:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply25 Feb 2018, 20:58

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

ND

Nyvrem D's updateReviewer Update

06 Apr 2018, 10:51

AFTER A CALL FROM "RANDALL MAR 15 ’18 13;30" asking me to RESEND all of the background and that he would 'get it sorted out'..... WE AGAIN HAVE HEARD NOTHING. PROBABLY ********** AS THEY'RE IGNORING THIS

ND

Nyvrem D's update06 Apr 2018, 10:51

Reviewer Update

AFTER A CALL FROM "RANDALL MAR 15 ’18 13;30" asking me to RESEND all of the background and that he would 'get it sorted out'..... WE AGAIN HAVE HEARD NOTHING. PROBABLY ********** AS THEY'RE IGNORING THIS

Vodacom's replyOfficial

11 Apr 2018, 13:23

Good Day furiouscapetown,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed as per email confirmation received.

Regards
Randall

Vodacom's reply11 Apr 2018, 13:23

Official

Good Day furiouscapetown,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed as per email confirmation received.

Regards
Randall

Billed my cCard without authorisation. Is that *****?