GL
Gilda L
1 reviews | Active since Sept 2012
08 Feb 2023, 10:18
Billed incorrectly
I am billed incorrectly for items that i have not requested AT ALL - No one at the call center can help me and i am sent from one person to the other! My contract is supposed to be R 2500 per month but i get invoiced for r 5800?
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Vodacom's replyOfficial
08 Feb 2023, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team