Billed incorrectly 4 months in a row

<p>Hi,</p> <p> </p> <p>In April 2017, I was charged R218.42 (exc VAT) for a service called "My Gig 1 PROMO Free for 3 Months" in error.</p> <p> </p> <p> </p> <p>I called the contact centre to correct this, which they did. I assumed this was a once-off error.</p> <p> </p> <p>The same error occred with my May invoice. I called the contact centre to correct it and was assured this would not happen again. </p> <p> </p> <p>My June invoice arrive and once again I was being charged for this service. I spoke to 3 differet people, includng someone from the accounts department who promised me that this time! This time it was definitely fixed and would definitely never happen again.</p> <p> </p> <p>Guess what, I just received my July invoice and I am being charged R218.42 (exc VAT) for the "My Gig 1 PROMO Free for 3 Months" service. Again.</p> <p> </p> <p>Vodacom is either (a) Trying to de***** me or (b) ***********. You choose.</p> <p> </p> <p>I am frustrated that <span style="text-decoration: underline;">every month</span> I have to spend half an hour on the phone to correct the <span style="text-decoration: underline;">same error.</span></p> <p>Can I expect this to happen every month until I cancel my contract with Vodacom and switch to a different service provider? Right now, it appears so.</p> <p> </p>