CA
Caroline A
1 reviews | Active since Oct 2013
01 Feb 2016, 11:52
BILLED INCORRECTLY
An agent of Vodacom sold me data for my current cell contract. He did not tell me that the data would not be attached my cell phone number. When I received the free routers it included 2 sim cards. It meant that I now had 2 different data lines. I just wanted to increase the data on my phone not 2 extra sim cards. I phoned Vodacom last week to cancel the 2 sim cards and routers. My bank account has now been debited with R21.10. Please credit my bank account again as I am still waiting for Vodacom to fetch the 2 sim cards and routers.<br> <br>
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Replies (1)Vodacom's replyOfficial
01 Feb 2016, 12:04Hello Caroline Amrouni,
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2016, 12:04
Official
Hello Caroline Amrouni,
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
A consultant will contact you in order to address your concerns. We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
