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shantal I

1 reviews | Active since Oct 2014

28 Dec 2020, 21:01

Billed for something I didn't subscribe for

I'm being ********** took out a contract of R175 per month now all of a sudden I'm being billed for all kinds of things I reversed the the R366 they charged me now this month they have taken off R741 I didn't subscribe for anything and I explained that when I called I cannot afford this please cancel my contract.

0
Replies (1)
Vodacom
Vodacom's reply29 Dec 2020, 06:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team