FR
Florence R

1 reviews | Active since Apr 2015

06 Jan 2016, 12:01

Billed for servive i did subscribe for

I have been billed by Vodacom ( who has been billed by Waspa smartcall services) for subscribing to a **** site which I deny ever doing. Their response is that I mistakenly clicked\yes"on some website which automatically started billing me on a daily basis. Neither Vodacom nor Waspa have been able to furnish with with substantial proof of what I actually did. I have requested a refund but they decline saying I did this. What course of action do I have from here on?<br> <br> The SIM card in question is always on the router and I have used this number for years without any issues until now. """

0
Replies (1)
Vodacom
Vodacom's reply06 Jan 2016, 12:22
Official
Hello florence.rakgabe,

Thank you making us aware of this issue.

A consultant will make contact with you in due course to assist with your query.

Regards
MK
Consumer Website Team