Billed for Services I never Received

DEAR PETER<br> <br> IT SEEMS THAT THE CANCELLATION PEOPLE DID NOT NOTIFY THE ACCOUNTS DEPARTMENT THAT THIS CONTRACT WAS CANCELLED IN MAY 2015.<br> <br> THE ACCOUNTS DEPARTMENT KEPT ON BILLING US, NO MATTER HOW MUCH WE SCREAMED AT THEM TO FIX IT BUT THEY NEVER DID.<br> <br> NOW PHUMZILE MATHE AT THE COLLECTIONS DEPARTMENT ALSO DOESN'T WANT TO HEAR ANYTHING AND IS TRYING TO OFFER ME A R600 DISCOUNT.<br> <br> WE WROTE TO HELLO PETER TWICE AND STILL NO JOY.<br> <br> THE PERSON AT THE CANCELLATIONS DEPARTMENT TOLD ME I MUST PAY THE CANCELLATION FEE WHEN THEY SEND ME AN INVOICE.<br> <br> I PAID R1000.00 ON A NORMAL INVOICE AND STILL THEY WOULDNT CREDIT ME.<br> <br> THEY ALSO BLOCKED MY R600 LINE FOR DATA FOR 2 MONTHS NOW AND THEY STILL WANT ME TO PAY FOR THAT SERVICE WHICH THEY DID NOT PROVIDE.<br> <br> PLEASE PETER HELP ME