1 reviews | Active since May 2017

31 May 2017, 19:53

Billed for service not subscribed

<p>I am being billed for a Vodafone live service for which I am not subscribed. This is unacceptable</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jun 2017, 15:55
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team