1 reviews | Active since May 2016

03 Feb 2018, 08:57

Billed for ****

I have been debited for an unknown number which I apparently reactivated in November 2017, much to my annoyance I've had nothing resolved since Tuesday 30/01/2018, I have since requested bank to return debit until the ***** Dept or whoever is interested in solving this matter gets back to me with some positive feedback. This is the second time in one month a **** is being pulled on my name.

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2018, 09:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,