BILLED FOR OUT OF BUNDLE RATES BUT STILL HAVE DATA

Please urgently explain why my account already stands at over R600 and why I am billed for out of bundle rates if I still have data available on my account (which still stands at 200mb because you are not depleting my bundle before charging out-of-bundle rates).<br> <br> URGENTLY RECTIFY THIS AND CREDIT MY ACCOUNT ACCORDINGLY.<br> <br> If this is not resolved before close of business today, I will proceed to cancel my contract with Vodacom when it expires next month and find another competent service provider.<br> <br> Roaan