1 reviews | Active since Oct 2016

04 Oct 2016, 08:08

Billed for more than what the phone costs

<p>In the last three months, we have been billed a total of R23 000.00 for a cellphone contract. When asked what is wrong, they cannot explain to us what the problem might be. This is the worst cellular network in the country robbing people of their money!!!!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2016, 08:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team