Billed for month I never even had a contract

<p>I ported my number from vodacom to Cell C. This took place at the end of April.<br />I paid all outstanding amounts before the number was ported and the invoice for April was paid on 1 May via debit order.<br />I was then sent an invoice for the full month of May which Vodacom took off my account via debit order. I then reversed it as I was not active on the vodacom network at all in May.</p> <p>I have phoned vodacom several times to try and sort this out. I even visited their branch and sat with a consultant, but no one has been able to assist. I get told in store that I cannot be assisted, and I need to call a certain number. Every single time I call they transfer me to the contract retention department and no matter what time of day NO ONE answers.</p> <p>I have another number which was also ported in April, that was in my moms name and the issue was exactly the same. They proceeded to disconnect my moms personal number in order for her to pay the outstanding amount only to refund her the money as Vodacom recognized that they were at fault.</p> <p>Vodacom calls me to collect money and every time I have to explain this whole situation over and over again to the new person either calling me or answering my call.<br />They then put me through to the contract retention department again. Again no answer.</p> <p>Now Vodacom are threatning me with legal action. This is unacceptable!</p> <p> </p>