1 reviews | Active since Oct 2011
Billed for device which is paid off
I have been struggling since November 2014 to stop Vodacom from debiting my account for a paid of device of which the contract expired in October 2014.Since porting to Vodacom I have nothing but endless problems from incorrect Billing to Devices which were faulty.<br> I have tried several times to speak to a Manager but to no avail. I guess they are no better than Cell C.<br> <br> I have spoken to the following personel : Bongaref: S3-8282J-JHOC4<br> Mapule who then advised will escalate the call.Sinothemba from Cancellations whom advised that I must call Accounts department. Geostepile whom also past the buck and reffered me to 082111<br> <br> I have numerous references since last year which I was advised by the Cal Centres that thye do ot exist.<br> Not one Manager has the decency to call me regarding my query, for taking monies which does not belong to them. <br> I know for a fact that had I been the one owing VODACOM they were going to sent letters of demand , how ruthless they can be.<br> I just hope I could cancell my contract with this USELESS service provider, but then they will require a cancellation fee for bad service provided.<br> <br> TO HELL WITH YOU VODACOM, JUST PAY BACK MY MONEY!!!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer
