RM
Rachel M

1 reviews | Active since Nov 2013

16 Mar 2018, 16:12

Billed for data I did not receive

I have lodge a complain to hellopeter yesterday about Vodacom billed me for the data I did not received, today it has been resolve as follows: Vodacom upload my 1 GB back plus a R130 airtime. Thank you hellopeter to come to my rescue and I salute Vodacom for taking their custumer so serious. Big up! hello peter big up!.

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2018, 09:39
Official

Dear Rachel,

We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards
Vodacom Consumer Website Team

Best regards,