JW
Juan W

1 reviews | Active since Apr 2014

09 Sept 2017, 23:51

Billed for content services not subscribed to.

Why has Vodacom billed me R89.98 for content services?

I used stop all and got a message that I am now unsubscribed from Moxigames, I have never subscribed to them or received a message that I am subscribed to them!

I want the full details of Moxigames to take this further, I will also be laying ******** charges of ***** against this company and Vodacom is also at fault here for allowing these billings!

Call me on ********** 015 for further corresponding!

0
Replies (1)
Vodacom
Vodacom's reply10 Sept 2017, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team