Billed for Content Services not subscribed for

Item: Vodacom
Rating: 2
Author: Passmore M

I received a Vodacom statement dated 03/08/2015 on which my ***-5 was billed R190.34 for Newcloob content services under ***-5 at a daily rate of R6.14. I never subscribed for these Newcloob services. I would like Vodacom to reverse this charge and to reimburse me for any past charges of such a nature.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Aug 2015, 15:43

Hello misled,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply11 Aug 2015, 15:43

Official

Hello misled,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team