ZK
Ziyad K
1 reviews | Active since Jul 2016
06 Jan 2023, 09:33
Billed for cancelled contract
I called and cancelled my contract at the end of November - the agent confirmed it was cancelled and that my last bill would be for December.
I have been billed in full for January - please reverse this charge and cancel the contract.
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Replies (2)
Vodacom's replyOfficial
06 Jan 2023, 10:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2023, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ZK
Ziyad K's updateReviewer Update
01 Mar 2023, 11:06THIS HAS STILL NOT BEEN ADDRESSED! REFUND ME IMMEDIATELY! STUPID DAMN *********** IDIOTS!
ZK
Ziyad K's update01 Mar 2023, 11:06
Reviewer Update
THIS HAS STILL NOT BEEN ADDRESSED! REFUND ME IMMEDIATELY! STUPID DAMN *********** IDIOTS!