Billed for a second contract that I do not have

<p>it has come to my attention after going through my bank statements that I am being billed for a second device for more than 6 months that I do not have ! </p> <p> </p> <p>I initially signed up for a top up contract with vodacom where for 120 rand I recieved 150 worth of airtime, I'm now being billed 130.70 and 8.33 for caller line identity = R139.03</p> <p> </p> <p>ive been told by Zama at customer care that I have a second contract it was an " upgrade "</p> <p>Upgraded - ********** 278<br />Promotional data <br />R17.54 handset <br />R96.61 data</p> <p>=R114.15</p> <p> </p> <p>i do not have a device from vodacom Niether did I sign up for or authorize Vodacom to debit any other amount from my bank besides 120 rand for my top up contract </p> <p> </p> <p>Zama also told me that I had to call tomorrow to speak to accounts department as they close at 5 yet my call to her ended at 5:04 </p> <p> </p> <p>the call centre aswell as the vodacom stores can't help me rectify this so please advise me who is </p> <p> </p> <p>I want the upgraded contract cancelled immediately and a credit note to be done for all the months that u debited my account for. Device that I do note have </p> <p> </p> <p>mrs Sushma Hansraj </p> <p> ********** 948</p> <p> </p>