vS
valencia S

1 reviews | Active since Sept 2016

13 Dec 2016, 09:54

Billed for a number that is not used

<p>i stopped using my number two months back because vodacom did not want to change the line from open to top up and now i am billed R7800 for what i dont know.</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 10:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team