Billed for 2GB data but sim card does not exist according to Vodacom
<p>Tax invoice for I ********** -6, Invoice number H2-1ZRYE - R887.99 DUE AND OWING for 2GB data that was never activated on account. I have just tested the modem stick again and still no data, only error that says contact mobile administrator. It is almost the end of the month and time for yet another payment but still no data available? Can you correct this or immediately arrange for refund of R95.61 to be reversed on this account. We have attempted various phone calls to 082111 to get this sorted out with no success. Just do not have the time to waste like this on a company obviously lacking s**** and quality service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
