TM
Thesia M

1 reviews | Active since Jun 2015

07 Feb 2018, 18:27

Billed extra and poor service

I have been billed an extra money which I don't know what it is for since December and vodacom doesn't seem to be willing to resolve my queries after i have logged several service request with them.

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2018, 06:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team