ND
Nicole D

1 reviews | Active since Aug 2018

06 Aug 2018, 10:05

Billed due to Vodacoms incompetence

I have asked that someone from vodacom call me with regards to the cancellation of a contract that i am being billed for but cannot use cause some uneducated person at vodacom has cancelled my modem . So please tell me why i should pay for a service i cannot use?

0
Replies (1)
Vodacom
Vodacom's reply06 Aug 2018, 11:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team