RG
Rizia G
1 reviews | Active since May 2017
17 Oct 2019, 08:47
BILLED DOUBLE THE AMOUNT
Impossible task to speak to a service agent re. Billing issue. chat bot? Not! Cant get hold of any consultant - they show one price for the contract and then bill you double the amount without no reason,,, please call me regarding this
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Oct 2019, 11:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Oct 2019, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Oct 2019, 08:32Dear Rizia,
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Vodacom Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2019, 08:32
Official
Dear Rizia,
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Vodacom Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Vodacom Consumer Website Team
Best regards,