ZK
Zenobia K
1 reviews | Active since Nov 2024
22 Sept 2025, 20:48
Billed as per usage
Vodacom need to remove that lies on my profile on Transunion as I do not owe them at all. Listing me for wifi fibre that has been disconnect by them and was told by them its incorrect as I should only be billed as per usage.remove the lies from my profile I DO NOT OWE YOU
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Replies (2)
Vodacom's replyOfficial
23 Sept 2025, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Sept 2025, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Sept 2025, 17:07Hi Zenobia,
Thank you for taking our call.
As discussed, Vodacom Account No: I*** requires a payment of R8,097.10 for settlement. Should you wish to make a payment arrangement, please contact our Subscriber Collections team on *** (free from your Vodacom SIM).
Kind regards,
Vodacom Consumer Website Team
Thank you for taking our call.
As discussed, Vodacom Account No: I*** requires a payment of R8,097.10 for settlement. Should you wish to make a payment arrangement, please contact our Subscriber Collections team on *** (free from your Vodacom SIM).
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Sept 2025, 17:07
Official
Hi Zenobia,
Thank you for taking our call.
As discussed, Vodacom Account No: I*** requires a payment of R8,097.10 for settlement. Should you wish to make a payment arrangement, please contact our Subscriber Collections team on *** (free from your Vodacom SIM).
Kind regards,
Vodacom Consumer Website Team
Thank you for taking our call.
As discussed, Vodacom Account No: I*** requires a payment of R8,097.10 for settlement. Should you wish to make a payment arrangement, please contact our Subscriber Collections team on *** (free from your Vodacom SIM).
Kind regards,
Vodacom Consumer Website Team
Best regards,