Billed after contract canceled

I really hope this helps, I have been in contact with vodacom walk in customer care center in Durban as well as the call center. I did a premature cancellation at the end of September 2015, and followed the instructions of the agent attending to me, on numerous occasions. It was later realised that I was give a lot of wrong information. Due to this I am still being billed by Vodacom, and they refuse to accept liability due to inexperienced agents who work Vodacom.<br> I have ask from September about 20 time for a senior manager of Vodacom to contact me from the Walk in center or the call center but to date no one has.<br> And I am afraid that this will impact negatively on my credit rating as I have had to stop debit orders.<br> <br> Please can some one contact me.<br> <br> Daren Naidoo<br> ***<br> [Email Removed]