1 reviews | Active since Jul 2012
Bill so Far - After an Upgrade
<p>After Upgrading my Vodacom Contract, I was supposed to receive 10Gb of data for 1 month free (which I received) but then charged for again, also included was 250Mb data free for 24 months. It's been 2 weeks now and I am still billed for these supposed free items. It's been reported several times but to no avail.</p> <p> </p> <p>This needs to be resolved asap.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team