Bill sent when account is closed
<p>My vodacom account was registered in my husbands name. At the end of March I ported to Cell C. Eversince I ported, I struggled with Vodacom to close my account and they keep charging me every single month. We spoke to one of the managers in the call centre who confirmed to us, and it was recorded, that there is only R160 outstanding and if that it is paid the account is closed. He even made a note on the system We paid the outstanding R160. Come end of April, they charge me my monthly contract fee agai!!! Even when I paid the full outstanding amount and are not even using the Vodacom network anymore. Now they also started charging interest!!! Try phoning the call centre, they are extremely rude, do not want to assist you and if you ask to speak to a manager they refuse! I refuse to pay the bill sent every third day, because I am not using Vodacom anymore and it was recorded that the account was closed!! This is the exact reason why I left Vodacom, and now they continue with their ridiculous behaviour!!!!!</p>
