Bill Query

Good day. I have just spoken to someone from the call centre and am not satisfied with the outcome. I recently upgraded as I really could not resist the offer. To me it was too good to be true, especially during these difficult times we find ourselves in. I upgraded both my *** and *** numbers, in fact I wanted something affordable either in par with what I used to have or less if there is an opportunity to cut on costs. I now have sight of my bill on the app which is due on the 20th of June. If I compare my quotation of R332.02 and R150.00, it should give me R482.02 if am not mistaken. The lady who assisted me on the 9th of May was clear, unless I missed some important information and unfortunately I cannot recall her name as it was difficult to pronounce. May I ask that someone gives me a call and explain to me where I faltered with this bill as its not making sense to me right now, please? Regards Mark