Bill is confusing.

Item: Vodacom
Rating: 1
Author: Jacque W

I do not understand my account.

It has gone up with over R100.00?

How do I cancel my recurring data – cannot do it on your website?

Helpful (0)

Replies (4)

Jacque W's updateReviewer Update

11 Feb 2018, 18:19

Also - What does the description "CIB Discount Proration" on my invoice mean.

Jacque W's update11 Feb 2018, 18:19

Reviewer Update

Also - What does the description "CIB Discount Proration" on my invoice mean.

Vodacom's replyOfficial

11 Feb 2018, 21:16

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Feb 2018, 21:16

Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

27 Feb 2018, 14:31

Good Day

Kindly note that your enquiry has now been completed.

Regards

Best regards,

Vodacom's reply27 Feb 2018, 14:31

Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Best regards,

Jacque W's updateReviewer Update

28 Feb 2018, 16:07

Nothing has been completed - I never heard from you ??

Jacque W's update28 Feb 2018, 16:07

Reviewer Update

Nothing has been completed - I never heard from you ??