TM
Thikho M
1 reviews | Active since Jun 2018
04 Jul 2021, 13:03
Bill increased
What is happening with my bill?I pay R259 but now is R394.
Helpful (0)
Replies (9)0
Replies (9)
Vodacom's replyOfficial
04 Jul 2021, 14:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jul 2021, 14:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
TM
Thikho M's updateReviewer Update
04 Jul 2021, 16:16This automatic reply is irrelevant
TM
Thikho M's update04 Jul 2021, 16:16
Reviewer Update
This automatic reply is irrelevant
TM
Thikho M's updateReviewer Update
05 Jul 2021, 08:27I am waiting for your call
TM
Thikho M's update05 Jul 2021, 08:27
Reviewer Update
I am waiting for your call
TM
Thikho M's updateReviewer Update
05 Jul 2021, 09:52Choosing vodacom contract is like I dig my own grave,who can buy 20GB for R525? I called customer care the moment I see that data they tell me that can't be refund, I can't pay R525 for data, I told you to take your data back immediately after I saw them
TM
Thikho M's update05 Jul 2021, 09:52
Reviewer Update
Choosing vodacom contract is like I dig my own grave,who can buy 20GB for R525? I called customer care the moment I see that data they tell me that can't be refund, I can't pay R525 for data, I told you to take your data back immediately after I saw them
TM
Thikho M's updateReviewer Update
05 Jul 2021, 09:54How do you do that and allow something to be added on my bill without even a pin? Thats like a credit card you don't buy without a pin
TM
Thikho M's update05 Jul 2021, 09:54
Reviewer Update
How do you do that and allow something to be added on my bill without even a pin? Thats like a credit card you don't buy without a pin
Vodacom's replyOfficial
05 Jul 2021, 17:26Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been contacted and assisted with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2021, 17:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been contacted and assisted with regards to your query. Regards Consumer Website Team
Best regards,
TM
Thikho M's updateReviewer Update
05 Jul 2021, 18:03No I have no been assisted
TM
Thikho M's update05 Jul 2021, 18:03
Reviewer Update
No I have no been assisted
TM
Thikho M's updateReviewer Update
05 Jul 2021, 18:29I am still waiting I didn't get any assistance
TM
Thikho M's update05 Jul 2021, 18:29
Reviewer Update
I am still waiting I didn't get any assistance
TM
Thikho M's updateReviewer Update
06 Jul 2021, 13:12I am waiting do you think I will for this Dada? Never
TM
Thikho M's update06 Jul 2021, 13:12
Reviewer Update
I am waiting do you think I will for this Dada? Never