1 reviews | Active since Feb 2016
Bill for services not gave permission
I have been billed for games that I never gave permission for since I went for an upgrade on my phone. Everyday I get billed R4.39. I have requested for it to be removed by Vodacom but to my surprise NOT, it was never done. Vodacom has NO service!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Annalize,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW
Dear Annalize,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW