HF
Herbert F

1 reviews | Active since Dec 2010

15 Jul 2016, 14:10

Bill for June and July

<p>Good day,</p> <p> </p> <p>This is a second written review within a week. My billing for June and July is a mess and Vodacom seems not to be able to resolve this. I'm billed for items that I'm not even aware of. Having an ancapped data contract all of a sudden data usage is deducted. Vodacom rep**** on my previous complaint confirming that I will be contacted. Needless to say, I'm stil waiting for that call. I assume this is perhaps a standard reply from Vodacom.</p> <p>I need this to resolved immediately. </p>

0
Replies (1)
Vodacom
Vodacom's reply16 Jul 2016, 04:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team