BILL FOR DATA WHEN ACCOUNT HAS A SET LIMIT

Because Vodacom likes to charge for extras as they please, I fought with them before and had them completely stop all my contracts from ever going over the prescribed amounts. Lo and behold, they have done this to my account again, even though I have all the email proof from their staff from over a year ago of when this was put into place.<br> <br> They have now *******LY cut my contracts, prohibiting me from working or making any calls, despite the fact that my account is paid up for all the contracts for the correct prescribed amounts.<br> To date, their twitter help has been useless, telling me they are working on the query - I have about 8 emails from them saying I must wait they are working on it, and I have told them about 11 times to email me all the information, as well as sending them information. Absolutely disgusting, and *******, I have now lodged a complaint with ICASA (my second one) as last time this happened they quickly realised their error and dismissed the overages they decided to charge. They are *********ing me now, forcing me to pay for data I never signed up for, on their error made on my accounts.<br> Attached view where ebilling was requested for the 67th time etc.