1 reviews | Active since Dec 2016
Biggest network, poorest service
<p>I have been a Vodacom customer for as long I can remember and just upgraded my contract two months ago. I got a message to my 082..... number stating that I can get a new phone with my talking points that accumulated. I went to Cape Gate vodacom( opposite checkers)... I spoke to Anton( big guy).. he tried getting me out the store telling me that I can do it anywhere and at any vodacom shop.. I was in a vodacom shop!!!!!!... there is no commision where talking points are involved. there were customers behind me and he obviously thought they were more important because they were "commision"... I am a customer and have been one for a long time.. im disgusted by the customer I received... staff more worried about commision than customer satisfaction.. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the service that you received.
We have escalated your complaint to the store management for further assistance and feedback.
Regards
RoderiqueLategan
Dear Customer
We apologise for the service that you received.
We have escalated your complaint to the store management for further assistance and feedback.
Regards
RoderiqueLategan
