Biggest ****mers: Vodacom

Vodacom, added products on my account without my permission I.e. additional minutes on all my lines. I was notified I am in arrears, when followed up, they agreed it was their error then cancelled those products, however they made me pay for the previous months.

I asked for a settlement Letter for all the lines. I paid the settlement amount and sent them proof of payment. I am now told that I am in arrears again.

Vodacom decided not to include the last month's bill in the settlement Letter.

What NONSENSE is this?

Even the CEO's office "companysecretary@vodacom" said they would assist on call, they don't even respond to my emails.

I will not be ****med by Vodacom and do nothing about it