1 reviews | Active since Dec 2016

07 Feb 2017, 09:21

biggest frastration

<p>Would like speak to one person who can assist me.</p> <p> </p> <p> </p> <p>I have waisted hours on the phonespoken to so many people had to repeat myself each time and still no solution. Even customer care does not get back to you.</p> <p> </p> <p>Dont deserve the one star.</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Feb 2017, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Feb 2017, 14:14
Official

Dear Client

We responded to you via email in order to best assist you.

Kind regards

Vodacom Consumer Website Team

Best regards,