Big up to Boitumelo, down with vodacom

<p>After weeks of not being explained to, Boitumelo came to my rescue. Vodacom is over-billing me on my account and they do not have the audacity to explain to me why is this happening. All I ever wanted was an explanation that when you upgrade this is what happens in terms of charges. Only to find out that I was not supposed to be charged for upgrading in the first place. They kept taking me to one consultant to another for more than 2 weeks with no sign of a possible positive breakthrough. I've been billed R144 more than what was agreed. But hey Boitumelo Sere came to my rescue and she understood my frustration and helped to explain everything to me. I am not supposed to be charged. The matter has been escalated to the relevant people. Big ups To Boitumelo.</p>