big mess up and thats been nice

<p>Requested them to change my airtime transfer from R800 too R1000 they said no problem. But they changed it to (one rand) R1. now i can't transfer anything. I called the call centre and they said they would change it too R500 because they say it takes a week. I say it was not my fault. The R500 would take half and hour. Still waiting. the ref # is 1- ********** ********** 6, also recieved a sms asking if the query had been resolved on the 4th May at 1453hr. I replyed no. the said they would get back to me within 24hr. still waiting</p>