Big fat lier

Such bad service. I get a call from Vodacom, trying to 'help' me, because I use more data than on my contract. Get the whole story from the consultant. Thinking its great and being added to my current cell number. Only to find out its a brand new number. I then state that I dont want an additional number, as I already have a data contract. The lady then checked the system, and tells me that my data contract has expired in August, and can be cancelled. With that in mind, I agree to take the contract, with the lady again telling me that I can cancel the new number within 14 days of the new order being placed. I then phone the cancellation department to cancel the expired contract, to use the new contract. Only to be told that the contract still has more than a year to go. So the lady **** to me, just to make the sale? Next step, cancel the new number, because I have 14 days. Tried to cancel that order, only to be met by a very rude consultant, not being very helpful at all. She said she sent an email to the department to cancel the new order and that will take up to 48 hours to get feedback. In the meantime I keep receiving messages for this order being shipped etc. The only person that I can commend for their assistance during the whole process is Ruth, as she phoned me back to find out if the cancellation department assisted me, thank you so much Ruth for being a bright shining star, in such a dark place.